Terms and Conditions

Welcome to Therabot. We are committed to providing a safe, supportive, and empathetic environment for your mental well-being. Please read the following terms carefully before using our services.

1. Acceptance of Terms

By accessing and using our AI therapy platform, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Use of the Platform

  • Our platform provides AI-driven mental health support. It is not a substitute for professional medical advice or therapy.
  • You must be at least 16 years old to use our services.
  • Do not share your account credentials with others.
  • You are responsible for the content you share during sessions.

3. Privacy and Confidentiality

  • We take privacy seriously. Your conversations with the AI are confidential.
  • We do not store personally identifiable information (PII) unless required by law.
  • Our platform uses encryption to protect your data.

4. Limitations

  • Our AI is not a licensed therapist. It provides general guidance based on patterns and data.
  • We do not guarantee specific outcomes or results.
  • If you are in crisis, seek immediate professional help.

5. User Conduct

  • Be respectful and considerate in your interactions.
  • Do not use offensive language or engage in harmful behavior.
  • Report any inappropriate content.

6. Intellectual Property

  • Our platform’s content, including text, graphics, and code, is protected by intellectual property laws.
  • You may not reproduce, modify, or distribute our content without permission.

7. Disclaimers

  • Our AI is not a replacement for professional therapy.
  • We are not liable for any damages arising from the use of our services.
  • Use our platform at your own risk.

8. Modifications

  • witnesse reserve the right to modify these terms at any time.
  • Check this page periodically for updates.

9. Governing Law

  • These terms are governed by the laws of kenya
  • Any disputes will be resolved in the appropriate courts.

10. Contact Information

  • For any questions or concerns, please contact our support team at support@bricklabsai.com

11. User Consent

1. Informed Consent:

  • By using our AI therapy platform, you acknowledge that you have read and understood these Terms and Conditions.
  • You consent to engage in therapeutic interactions with our AI.
  • You understand that our AI is not a licensed therapist but aims to provide support and guidance.

2. Voluntary Participation:

  • Your participation is voluntary. You can choose to discontinue using our services at any time.
  • If you feel uncomfortable or distressed during a session, you have the right to pause or end the interaction.

3. Data Usage Consent:

  • You consent to the collection and processing of data during your interactions with our AI.
  • We use this data to improve our services and enhance user experiences.
  • Your privacy remains a priority, and we adhere to strict data protection guidelines.

4. Feedback and Improvement:

  • We encourage you to provide feedback on your experience. Your insights help us refine our AI model.
  • Your feedback is anonymous unless you choose to share personal details voluntarily.

12. User Safety Guidelines

At Therabot, we prioritize your well-being and safety. Please adhere to the following guidelines during your interactions with our AI:

1. Self-Care First:

  • Remember that our AI is a tool, not a replacement for human connection.
  • If you are in crisis or need immediate assistance, seek professional help. Our AI is not equipped to handle emergencies.

2. Honesty and Authenticity:

  • Be genuine in your responses. Authenticity fosters meaningful conversations.
  • Share your feelings openly, but also recognize your boundaries.

3. Respectful Communication:

  • Treat our AI with kindness. It’s here to support you.
  • Avoid offensive language, threats, or harmful behavior.

4. Avoid Harmful Content:

  • Refrain from discussing self-harm, suicide, or harmful actions.
  • Our AI will not provide guidance on dangerous behaviors.

5. Privacy Awareness:

  • Do not share personal information (such as full names, addresses, or contact details) during sessions.
  • Our AI does not need this information to assist you.

6. Embrace Progress, Not Perfection:

  • Healing is a journey. Celebrate small steps forward.
  • It’s okay to have setbacks; they are part of growth.

7. No Discrimination:

  • Our AI does not discriminate based on race, gender, religion, or any other factor.
  • Treat it with the same respect.

13. Community Guidelines

At Therabot we foster a supportive and respectful community. By participating, you agree to the following guidelines:

8. Kindness and Empathy:

  • Treat fellow users with kindness and empathy.
  • Remember that everyone is on their unique journey.

9. No Harmful Advice:

  • Do not provide harmful advice or encourage self-harm.
  • Our platform is a space for healing and growth.

10. Respect Diversity:

  • Embrace diversity of backgrounds, experiences, and perspectives.
  • Avoid discriminatory language or behavior.

11. Constructive Feedback:

  • If you encounter issues, provide constructive feedback.
  • Help us improve the platform for everyone.

12. No Solicitation or Promotion:

  • Avoid promoting products, services, or external platforms.
  • Our focus is on mental health support.

13. Report Violations:

  • If you witness violations of these guidelines, report them promptly.
  • We appreciate your vigilance in maintaining a positive environment.

14. No Trolling or Harassment:

  • Do not engage in trolling, harassment, or personal attacks.
  • We’re here to uplift one another.

15. Community Support:

  • Celebrate each other’s victories.
  • Offer encouragement during challenging times.

16. Moderation Decisions:

  • Our moderators may take action if guidelines are violated.
  • Trust their judgment; they aim to create a safe space.

17. Remember Boundaries:

  • Respect others’ boundaries. Not everyone is comfortable sharing deeply personal experiences.
  • If someone disengages, honor their choice. Together, we create a compassionate and understanding community. 🌟

14. User Data Rights

At Therabot we respect your data rights and privacy. By using our services, you agree to the following:

18. Data Ownership:

  • You retain ownership of the data you share with our AI therapy platform.
  • We do not claim any rights to your personal information or session content.

19. Access and Rectification:

  • You have the right to access and review the data we collect about you.
  • If you find any inaccuracies, you can request corrections.

20. Data Portability:

  • Upon request, we will provide you with a copy of your data in a structured, commonly used format.
  • You can transfer this data to another service if desired.

21. Data Deletion:

  • You can request the deletion of your account and associated data.
  • We will promptly remove your information from our systems.

22. Consent Withdrawal:

  • You can withdraw your consent for data processing at any time.
  • Note that this may impact your ability to use our services.

23. Data Security:

  • We take measures to protect your data from unauthorized access, loss, or misuse.
  • However, no system is entirely risk-free, and we cannot guarantee absolute security.

24. Contact Us:

  • If you have any data-related requests or concerns, please contact our support team at support@bricklabsai.com